Docs · installation
Installation guide.
For technical installers, care home maintenance staff, and homeowners who want the full reference. Family-facing five-step setup is at /how-it-works.
Mount specifications
- Hardware. Two #6 wood screws into ceiling joist, plaster anchor for non-joist install. Damage-free 3M Command-class adhesive mount included.
- Ceiling height. 2.4 to 3.0 m for standard rooms. Up to 3.2 m supported for vaulted ceilings; consult spec table for cone geometry above 3.0 m.
- Orientation. Sensor faces directly down. The LED indicator faces the room.
- Position. Center of room is the default. For rectangular rooms longer than 6 m, use two sensors with overlapping cones near the long-axis midpoints.
Power
- USB-C. 5V / 1A minimum. Standard 1.5 m cable shipped; 3 m and 5 m cables available as add-ons.
- Battery. Lithium primary cell, non-rechargeable, 12+ months under typical room use. Replacement cells ship via the support portal.
Sensor placement relative to furniture
- Do not mount over a bed with a tall upholstered headboard blocking the line of sight. The headboard occludes the bed's far half from the cone.
- Do not mount directly over a bookshelf taller than 1.8 m. The shelf produces a constant non-human radar reflection that complicates calibration.
- Avoid placement directly above large planters with daily watering. Wet foliage produces day-to-day variability in the reflection map.
- Light fixtures, fans, smoke detectors, and HVAC vents are fine. The radar penetrates them.
Network configuration
- Gateway. 2.4 GHz Wi-Fi (WPA2 or WPA3). 5 GHz is supported but not required.
- Sensor-to-gateway radio. 802.15.4-class. Range under typical home wall conditions: approximately 15 m with one wall between sensor and gateway.
- Mesh. If your facility has Wi-Fi mesh, place the gateway near the strongest node. The sensor radio does not bridge through your Wi-Fi mesh; it talks directly to the gateway.
- Firewall. Outbound HTTPS to
api.wellytic.example(TBD final domain). No inbound ports required.
App pairing
- Open the Wellytic app, iOS or Android.
- Create the household. The first phone becomes the household admin.
- Plug in the gateway. Wait 30 seconds for the LED to settle.
- Scan the QR code on the bottom of the gateway. The app guides Wi-Fi setup.
- Add each sensor. Bring the sensor within 1 m of the gateway, plug it in, scan its QR code. Repeat for each sensor.
- Mount each sensor to its target room ceiling.
- Run the calibration sequence per room.
Per-room calibration
- From the app, open the room and tap "Calibrate".
- Stand still in the room center for 10 seconds. The sensor records a "presence baseline".
- Walk slowly around the room edges for 30 seconds. The sensor records the "activity envelope".
- Sit on each piece of furniture you typically use, for 5 seconds each. The sensor records "rest signatures".
- Lie down briefly on any bed or sofa where you sleep or nap. The sensor records "sleep signatures".
- Confirm calibration. The app shows a live presence dot reflecting your position; verify it tracks you.
Test sequence to verify coverage
- Stand in each corner of the room for 5 seconds; verify the app dot updates.
- Sit on each piece of furniture; verify the activity changes from "moving" to "resting" within 10 seconds.
- Lie down on the bed; verify the activity changes to "sleeping" within 30 seconds and the room dot stays lit.
- Leave the room for 60 seconds; verify the room dot dims to "away".
- Optional: simulate a fall by sitting down on a soft surface very fast. The fall classifier may trigger; if it does, dismiss in the app.
Care home installer notes
- One sensor per resident room. Plus optional common-area sensors.
- One gateway per 30 sensors as a rough planning unit. A 40-room facility can run on two gateways.
- Calibration time per room. 5 to 10 minutes for an installer who knows the procedure. Allow 30 minutes per room for the first install while staff are learning.
- Staff training. Two-hour session covers dashboard, alert ladder, evidence bundle export. Schedule after sensor install but before go-live.
Troubleshooting
- App shows "no signal" from a sensor. Check sensor LED. Solid green = healthy. Off = power issue. Blinking red = no gateway link; reposition closer to gateway or add a relay.
- False fall alerts in living room. Likely a heavy sit-down event. Recalibrate furniture rest signatures.
- Pet keeps lighting up the room. Pets over approximately 12 kg are above the noise threshold. Tune the pet-filter level in the app.
- Bathroom sensor over-triggering on shower. Confirm the bathroom variant (5.8 GHz) is installed, not the primary (60 GHz). Primary sensors do not handle high water reflectivity well.
Reference
- Sensor part: DFRobot C1001 (60 GHz mmWave) or DFRobot SEN0521 (5.8 GHz, bathroom).
- Gateway part: Wellytic GW-1, internal hardware revision tracked in changelog.
- App: Wellytic iOS and Android, internal version tracked in changelog.